Interior Designer Account & Ordering Policy

Overview
Aldea Home & Baby welcomes partnerships with interior designers and design professionals. To ensure a seamless and efficient experience, all designers must complete a Designer Account Setup prior to placing orders.

This allows us to:
  • Maintain accurate records
  • Streamline ordering and communication
  • Ensure proper billing, delivery, and client coordination

Designer Account Setup Requirements

To establish a designer account, the following information must be submitted:

Required Information
  • Business name
  • Primary contact name
  • Email address
  • Phone number
  • Business address
  • Website or portfolio (optional but preferred)
Resale Certificate Requirement
To qualify for tax-exempt purchasing and complete account setup:
  • A valid resale certificate must be submitted
  • The certificate must match the business name and address provided
  • It is the designer’s responsibility to ensure the certificate is:
    • current
    • valid
    • applicable for the state of purchase
Important Notes:
  • Orders cannot be processed as tax-exempt without a resale certificate on file
  • If no certificate is provided, sales tax will be applied
  • Aldea reserves the right to request updated documentation at any time
Client Information (Per Project)
For each order, designers must provide:
  • Client name
  • Delivery address
  • Contact phone number
  • Project name or reference

Order Submission Requirements

To process an order, the following must be clearly outlined:
Product Details
  • Product name(s)
  • Brand
  • Finish / fabric / color selections
  • Quantity

Payment
  • Orders must be paid in full prior to processing unless otherwise agreed
  • Payment method must be confirmed at time of order

Delivery Details

  • Delivery type:
    • in-store pickup
    • local delivery
    • white glove (if applicable)
  • Any special delivery instructions

Order Processing

  • Orders will be processed once:
    • all required information is received
    • payment is completed
  • Lead times will be communicated at time of order
  • Aldea will notify designers of:
    • delays
    • backorders
    • arrival timelines

Changes & Cancellations

  • Changes must be submitted in writing
  • Once an order is placed with a vendor:
    • changes may not be possible
    • cancellation fees may apply

Important Notes

  • Designers are responsible for:
    • confirming all selections and specifications
    • communicating timelines with their clients
  • Aldea is not responsible for:
    • incorrect selections submitted by the designer
    • changes requested after orders are placed

Aldea Approach

We aim to provide:
  • clear communication
  • product expertise
  • a smooth and supportive ordering process

Our goal is to be a trusted partner in helping bring your projects to life.

Simple Summary
To place an order with Aldea:
  1. Set up a designer account
  2. Submit resale certificate (for tax-exempt status)
  3. Provide complete product + client details
  4. Confirm payment
  5. We handle the rest