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Social Media Coordinator On-Site (mission district) APPLY NOW

890 Valencia St, San Francisco, CA 94110
Full time

Aldea Home & Baby is looking for an in-store Social Media Coordinator to help us take our online presence to the next level! Working on the sales floor, to know the brand and getting to know the product. Working with the sales staff to highlight their skills and bring the consumer into our store and part of our experience. You'll be part of strategy discussions from day one, while also acting as the voice of the company across social media and review channels.

Aldea Home & Baby is a SF and LA-based dynamic, high-volume retail store specializing in sustainable home goods and essentials for home and baby. We are curious about the world and how we can make a positive impact. We love great product design and we are looking for someone who appreciates it as much as we do. Our culture celebrates employee ideas and encourages creative innovation and diversity.


We are a small team, so everyone counts! It’s important that our team works extremely well together so we are looking for a passionate go-getter with a friendly disposition who is resourceful and driven. This position will report directly to the Owner.


RESPONSIBILITIES

• Actively manage all social media channels, including (but not limited to!) Facebook, Instagram, Twitter, and LinkedIn – handling posting, responses, and moderation.

• Work with Content & Design to execute on a social media calendar.

• Create stories and links for products

Work on the sales floor to know the brand.

Help with fulfillment and making sure product is uploaded properly to the site.

Decide what is uploaded online and make sure it is uploaded properly

• Building a monthly social media calendar.

Being the lead contact to get social images and videos from vendors

• Daily Stories post and coordinator

• Own public-facing responses to customer reviews, track reviews across different platforms, and manage internal escalations.

• Images + Video for Social Media

• Monitor social media for trends for Point to engage with in a brand-appropriate manner.

• Assist with the creation and setup of paid social media ads as necessary.


ABOUT YOU

• 0-3 years of experience in social media, content, or related role. Internships count!

• A passion for social media – and an interest in finance. You relish the challenge of translating a complicated product into simple, visually-appealing social media content.

• Exceptional written communication skills and laser-sharp attention to detail.

• A tenacious, can-do attitude. You're resilient, and replying to a Facebook message from an angry customer won't ruin your day.

• Strong empathy and marketing intuition. You can engage with customers at a radically different life stage than you and see their perspective.



  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers


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